Zu Peshawar is the name of the BRT System of Peshawar. The name Zu was chosen because it means “Let’s go Peshawar!” in Pushto. On the logo, there is a clear reference to the petals of a flower, relating it with Peshawar, known as “the city of flowers”. The colors – marron and green – represents human warmth and the idea of an environmentally friendly system.
If a Zu card that is inoperable due to a technical fault, the staff at ticket officer shall replace faulty Zu Card free of charge and transfer the stored value balance, if any, to new card and return to passenger within maximum of five working days.
Passengers can also return broken card at Zu Station, and purchase a new one. If there is existing balance in the broken card, it will be transferred to your new card.
The fare deduced will be displayed at fare validators (machines on which you tap your card to enter/exit system or pay your fare). Also, on our website, Ticket Machine, our website as well as via Zu app, the passengers can view the history of fare deducted.
All the Zu Peshawar’s vehicles will be fully inclusive, allowing everyone to access the system. Public information systems, escalators & elevators, low floor buses and separate section for women are few of the key features to ensure inclusion of all.
Yes, its mandatory to tap Zu Card both at exit and entry otherwise maximum of the fare will be charged. Failure to tap Zu card in Bicycle docking will lead to blocking of card. Passenger need to unblock Zu card at Kiosk.