Passengers before using any of our services must make sure that: –

• He has downloaded Zu App or purchase Zu. Travel or use of service without Zu Card/ Zu is not possible.
• Passenger must follow respective Code of Conduct for using of Zu Bicycles and Zu Buses.
• Passenger shall get information about their origin / destination through Journey Planner or Zu maps.
• Zu Card / Zu App must have minimum balance to travel in buses or rent bicycle.

Passengers are encouraged to watch our multiple videos regarding use of system.